Support
Help with Topplio.
Need a hand?
Check the questions below, or use the form at the bottom. In the game, Settings > About > Email adds your version and device for you, so we can help faster.
Common questions
How do I play?
Tap to hop over each tile as it slides in and land on top. Hold to jump higher, and keep holding as you fall to flutter. Land dead centre for a perfect, and five in a row sets off Fever. On a Mac, click or press Space, Return or the up arrow, and press Esc or P to pause. With a controller, A jumps (hold for higher) and Start pauses.
Game Center won't sign in
- iPhone and iPad: open Settings > Game Center and check you're signed in, then reopen Topplio.
- Mac: open System Settings > Game Center and check you're signed in, then reopen Topplio.
- Your scores and awards are kept on your device and sent to Game Center as soon as you're signed in, so nothing is lost.
Daily reminders aren't arriving
- Reminders are on iPhone and iPad only. Turn them on in Topplio under Settings > Game > Daily reminder.
- Check Settings > Notifications > Topplio is allowed, and that a Focus mode isn't silencing it.
- The reminder comes at 10:00 local time. After you travel, open Topplio once so it picks up your new time zone.
Moving to a new device
Your progress is saved on your device. It comes with you when you set up a new iPhone or iPad from an iCloud or computer backup of the old one, or when you move to a new Mac with Migration Assistant.
Accessibility options
Settings > Access has reduce motion, larger text, a left-handed layout and shapes that mark every hazard. In Settings > Game you can also turn off screen shake, flashes, text flicker and scanlines.
Are there ads or in-app purchases?
No. There are no ads, no in-app purchases and no accounts, and the game plays offline. Read the privacy policy for the details.
Get in touch
A problem, a bug, an idea or a question: pick one and tell us. We read everything. You can also email hello@topplio.com.